Since 1915, The Service Agency has devoted its knowledge and combined experience in the industry to deliver quality insurance policies to individuals and businesses. We’ve been here for over a hundred years and will be here for many years to come.
Kris Flock
President
Kris is the owner of The Service Agency. He grew up on a dairy farm in Cashton, WI and attended UW-Lacrosse, majoring in Finance/Marketing. After meeting Ellsworth native, Heather Chartier, they married and relocated to Ellsworth in 1998. Kris joined the Army Reserves in 1995 and served on active duty for two campaigns, Operation Noble Eagle and Operating Enduring Freedom. He enjoys promoting our community and volunteering for various groups. Kris and Heather reside in Beldenville, WI with their children Halle and Kohl. He enjoys several outdoor activities including hunting, swimming, hiking, golf and spending time with family, friends and their pets, Maui and Kona.
Email Me:
krisf@theserviceagency.com
Sara Place
Personal Lines Account Executive
Sara Place is a Personal Lines Account Executive at The Service Agency. She joined our team in 1998. Sara is a lifelong resident of Ellsworth where she raised her three kids, Dan, Jonah, and Morgan. She currently resides in Ellsworth with her husband Greg. Outside of work, she enjoys spending time with family and friends, relaxing “up north” at the cabin, fishing, gardening, and cooking.
“I enjoy helping our many Service Agency customers and look forward to meeting new customers along the way”
Email me:
sarap@theserviceagency.com
Jennifer Andrews
Office Manager & Lead Commercial Lines Account Executive
Jen is our Office Manager & Lead Commercial Lines Account Executive. She is originally from Cedar Rapids, IA, and moved to Plum City, WI in 2014. She and her husband, Jerod, married in 2019 and have four amazing children who attend Ellsworth Community Schools and are highly active in many sports. Their family attends C3 Church, where Jen is a member of the worship/praise team. After working in the construction industry as an office administrator and claims admin, she broadened her career by joining The Service Agency in September 2022. Her favorite part of her career is building quality relationships with local business owners and being available to help with their needs
Email me:
jena@theserviceagency.com
Phaedra Raethke
Personal Lines Account Executive
Phaedra Raethke is our Personal Lines Account Executive at The Service Agency. She is a lifelong Bay City, WI resident where she resides with her husband, Robbie and her three kids, Isaiah, Desiree, and Jennissa. Previously, Phaedra was an office administrator for 10 years and decided to switch career paths to the Insurance industry. Outside of work, you will find her at the cabin, fishing, trail riding, and spending time with her close ones. She is excited to be back in her community assisting local friends and family.
Email me:
Andy Culver
Agent
Andy has 25 years of experience in business ownership, sales, and management experience to bring custom insurance solutions to commercial clients. He grew up in White Bear Lake, MN, attended college in Eau Claire, Wisconsin, and moved to Hudson, WI in 2010. Outside of his professional endeavors, Andy finds joy in spending quality time traveling with his family or boating on the St. Croix River. He shares his life with his wife, Nora, their two daughters, Sloan and Lyla, and the family dog named Ozzie. Andy joined The Service Agency because he recognized the opportunity to further develop his career while aligning with a company that shares his values of integrity, professionalism, and exceptional customer service.
Email me:
andyc@theserviceagency.com
Jarod Traynor
Agent
Jarod Traynor has been an insurance agent with The Service Agency since August 2018. Before starting with The Service Agency Jarod worked locally as a finish carpenter: marketing, designing, and fabricating custom commercial and residential cabinetry and interiors for 10+ years. After successfully working directly with many homeowners and contractors from the area, Jarod now uses his knowledge and passion for small business and the trades to bring his clients a no nonsense and hassle free insurance experience.
Email Me:
jarodt@theserviceagency.com
Michael Evans
Commercial Lines Account Executive
Michael is our Customer Service Manager, and he joined The Service Agency in 2024. After a long career in the mortgage industry, he is excited to learn more about the world of insurance. He is originally from Iowa City, IA and moved to Red Wing in 2014, where he lives with his wife Sarah and triplets, Rhys, Xander, and Pippa, and their huskie, Wolfie. In his free time, Michael enjoys getting outside for long walks and hikes, Travelling, exploring new areas, and spending time with family. Michael is looking forward to working with the clients of The Service Agency and being part of the local community.
Email me:
Michaele@theserviceagency.com
Dee Dee Poeschel
Personal Lines Agent
Dee Dee is a Personal Lines Agent and joined The Service Agency in April 2024. She is originally from River Falls and moved to Ellsworth in 2000 with her husband Travis and daughter Ashley. She has worked in the insurance industry since 2001. She enjoys showing her Arabian horses with her daughter Ashley, hunting, and spending time with her dog Echo. She is excited to be able to bring her experience to a local agency in her community.
Daniel Davila
Personal Lines Account Executive
Daniel is originally from South Padre Island, Texas. He came to Wisconsin to be closer with family and currently resides in River Falls, WI. Outside of work, he enjoys the musical arts and playing the violin and guitar. He is new to the industry and is looking forward to a great career with The Service Agency!
Email me: DanielD@theserviceagency.com
Our Support Team
Customer Satisfaction
When you work with The Service Agency, you’ll experience the quality service and attention to detail that you can only find with an independent insurance agency.
Maui
Agency Greeter
Maui enjoys spending time at the office and greeting all of our customers. You’ll often find Maui roaming the halls of the Service Agency looking to help in any way possible!
