Since 1915, The Service Agency has devoted its knowledge and combined experience in the industry to deliver quality insurance policies to individuals and businesses. We’ve been here for over a hundred years and will be here for many years to come.
Kris Flock
President
Kris is the owner of The Service Agency. He grew up on a dairy farm in Cashton, WI and attended UW-Lacrosse, majoring in Finance/Marketing. After meeting Ellsworth native, Heather Chartier, they married and relocated to Ellsworth in 1998. Kris joined the Army Reserves in 1995 and served on active duty for two campaigns, Operation Noble Eagle and Operating Enduring Freedom. He enjoys promoting our community and volunteering for various groups. Kris and Heather reside in Beldenville, WI with their children Halle and Kohl. He enjoys several outdoor activities including hunting, swimming, hiking, golf and spending time with family, friends and their pets, Maui and Kona.
Email Me:
krisf@theserviceagency.com
Tawni Annette
Personal Lines Account Executive
Tawni is our Personal Lines Customer Representative. She resides in Spring Valley, WI with her two kids, Lilianna and Isaiah. She previously worked as a credit manager in agriculture & freight industry for the last 10 years. During her free time, you will find her hunting, kayaking, camping, and riding her motorcycle. Her favorite part of her career is meeting new people and is excited to be apart of our community.
Email Me:
tawnia@theserviceagency.com
Sara Place
Personal Lines Account Executive
Sara Place is a Customer Service Representative at The Service Agency. She joined our team in 1998. Sara is a lifelong resident of Ellsworth where she raised her three kids, Dan, Jonah, and Morgan. She currently resides in Ellsworth with her husband Greg. Outside of work she enjoys spending time with family and friends, relaxing “up north” at the cabin, fishing, gardening, and cooking.
“I enjoy helping our many Service Agency customers and look forward to meeting new customers along the way”
Email me:
sarap@theserviceagency.com
Sydney Book
Marketing Coordinator
Sydney is our Marketing Coordinator at The Service Agency. She was born and raised in Red Wing, MN. After graduation, she attended the University of Concordia St. Paul were she received an athletic scholarship and a Business Management & Marketing degree. In her free time, she coaches RWHS Girls JV Volleyball and spends time with friends and family. She is most excited to get to know the Ellsworth Community by getting involved with various organizations.
Email me:
Sydneyb@theserviceagency.com
Jen Andrews
Commercial Lines Account Executive
Jen is our Commercial Lines Customer Representative. She is originally from Cedar Rapids, IA and moved to the area in 2014. After working in the construction industry as an office administrator and claims admin, she decided to broaden her career by joining The Service Agency in September 2022. During the warmer months, you will find her spending time in her large vegetable garden or out on the lake catching some pan-fish. Her favorite part of her career is building quality relationships with local business owners and being available to help with their needs.
Email me:
jena@theserviceagency.com
Jarod Traynor
Agent
Jarod Traynor has been an insurance agent with The Service Agency since August 2018.
Before starting with The Service Agency Jarod worked locally as a finish carpenter: marketing, designing, and fabricating custom commercial and residential cabinetry and interiors for 10+ years. After successfully working directly with many homeowners and contractors from the area, Jarod now uses his knowledge and passion for small business and the trades to bring his clients a no nonsense and hassle free insurance experience.
Email Me:
jarodt@theserviceagency.com
Amanda Suter
Personal Lines Account Executive
Amanda is a Customer Service Representative at The Service Agency. She joined in April of 2022. She lives outside of River Falls with her two kids, Ella and Weston and their corgi Riata. Outside of work she loves spending time with family and friends while riding horses, being outside and finding new fun restaurants. Amanda moved from southern MN to the area in 2018 and has loved the area and the people. She is looking forward to meeting and working with all The Service Agency customers!
Email me:
amandas@theserviceagency.com
Phaedra Raethke
Personal Lines Account Executive
Phaedra Raethke is our Personal Lines Customer Representative at The Service Agency. She is a lifelong Bay City, WI resident where she resides with her husband, Robbie and her three kids, Isaiah, Desiree, and Jennissa. Previously, Phaedra was an office administrator for 10 years and decided to switch career paths to the Insurance industry. Outside of work, you will find her at the cabin, fishing, trail riding, and spending time with her close ones. She is excited to be back in her community assisting local friends and family.
Email me:
Maui
Agency Greeter
Maui enjoys spending time at the office and greeting all of our customers. You’ll often find Maui roaming the halls of the Service Agency looking to help in any way possible!
Our Support Team
Customer Satisfaction
When you work with The Service Agency, you’ll experience the quality service and attention to detail that you can only find with an independent insurance agency.
