Since 1915, The Service Agency has devoted its knowledge and combined experience in the industry to deliver quality insurance policies to individuals and businesses. We’ve been here for over a hundred years and will be here for many years to come.
Kris Flock
President
Kris is the owner of The Service Agency. He grew up on a dairy farm in Cashton, WI and attended UW-Lacrosse, majoring in Finance/Marketing. After meeting Ellsworth native, Heather Chartier, they married and relocated to Ellsworth in 1998. Kris joined the Army Reserves in 1995 and served on active duty for two campaigns, Operation Noble Eagle and Operating Enduring Freedom. He enjoys promoting our community and volunteering for various groups. Kris and Heather reside in Beldenville, WI with their children Halle and Kohl. He enjoys several outdoor activities including hunting, swimming, hiking, golf and spending time with family, friends and their pets, Maui and Kona.
Email Me:
krisf@theserviceagency.com
Tawni Annette
Personal Lines Account Executive
Tawni services our personal lines customers. She is from Spring Valley, WI. After working as a credit manager in freight & agriculture for the last 10 years, she decided to make a career change now that her two teenagers are in High School and off to college soon. During her free time, you will find her hunting, kayaking, camping, and riding her motorcycle. Her favorite part of her career is that she loves meeting new people and is excited to meet new people in the community.
Email Me:
tawnia@theserviceagency.com
Sara Place
Personal Lines Account Executive
Sara Place is a Customer Service Representative at The Service Agency. She joined our team in 1998. Sara is a lifelong resident of Ellsworth. She currently resides in Ellsworth with her husband Greg. Outside of work she enjoys spending time with friends, relaxing “up north” at the cabin, fishing, gardening, and cooking.
“I enjoy helping our many Service Agency customers and look forward to meeting new customers along the way”
Email me:
sarap@theserviceagency.com
Gordon Hies
Vice-President
Gordy has been in the insurance business for 43 years as an underwriter, risk manager and sales agent. He joined The Service Agency in 2005 specializing in commercial accounts to include public school districts, manufacturers, retailers and specifically jewelers. Gordy is a U.S. Army veteran having served on the DMZ in Korea. He is active now with the River Falls American Legion. His hobbies include Westerns, traveling and spending time with his two daughters and two granddaughters. Gordy and his wife reside outside of River Falls.
Email me:
gordonh@theserviceagency.com
Jen Andrews
Commercial Lines Account Executive
Jen services the incredible businesses that our agency has the privilege to insure. She is originally from Cedar Rapids, IA and moved to the area in 2014. After working in the construction industry as an office administrator and claims admin, she decided to broaden her career by joining The Service Agency in September 2022. During the warmer months, you will find her spending time in her large vegetable garden or out on the lake catching some pan-fish. Her favorite part of her career is building quality relationships with local business owners and being available to help with their needs.
Email me:
jena@theserviceagency.com
Jarod Traynor
Agent
Jarod Traynor has been an insurance agent with The Service Agency since August 2018.
Before starting with The Service Agency Jarod worked locally as a finish carpenter: marketing, designing, and fabricating custom commercial and residential cabinetry and interiors for 10+ years. After successfully working directly with many homeowners and contractors from the area, Jarod now uses his knowledge and passion for small business and the trades to bring his clients a no nonsense and hassle free insurance experience.
Email Me:
jarodt@theserviceagency.com
Amanda Suter
Personal Lines Account Executive
Amanda joined The Service Agency in April of 2022. She lives outside of River Falls with her two kids, Ella and Weston and their corgi Riata. Outside of work she loves spending time with family and friends while riding horses, being outside and finding new fun restaurants. Amanda moved from southern MN to the area in 2018 and has loved the area and the people. She is looking forward to meeting and working with all The Service Agency customers!
Email me:
amandas@theserviceagency.com
Maui
Agency Greeter
Maui enjoys spending time at the office meeting all the customers that come in our doors every day. You’ll often find Maui roaming the halls of the Service Agency looking to help in any way possible!
Our Support Team
Customer Satisfaction
When you work with The Service Agency, you’ll experience the quality service and attention to detail that you can only find with an independent insurance agency.
